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Wednesday, 23 September 2009
The new interview
Topic: Recruiting and staffing

I'm not sure whether this is a US tradition or if it's more general, but job candidates in this country tend to oversell themselves. Americans (and maybe others, as well; I can't speak to that) either believe they are gods or they assume they have to convince hiring managers that they are gods in order to have a chance of getting a job.

Yesterday, the team I'm presently coaching checked out two candidates for temporary contract positions on their project. This team spends very little time talking to candidates, and quickly moves to the audition phase when candidates pair with different team members to complete a small, contrived application. They have learned through experience that this is really the only meaningful part of the process, and that they cannot rely on résumés or interviews (or certifications — pay attention, ye who advocate developer certification programs!) to find out what a person can do. In fact, most of them don't bother to read candidates' résumés. They have learned that there is rarely anything factual in a résumé.

I was present during the interview phase and observed portions of the audition phase, although I didn't comment or interfere. It seemed to me that both candidates were reasonably good at the work. Neither was extraordinary, but they were okay. Clearly, they had at least a moderate level of practical experience in both the technology areas relevant to the project. It seemed to take them a long time to get through the little project, but they did manage to get it done. They probably would have performed adequately on the project.

The team decided the two were not up to par technically. I'm speculating that the candidates may have screwed themselves during the interview phase.

Both did a wonderful job of selling themselves. Based solely on their own words, one would expect each to be a one-of-a-kind expert in the technologies relevant to the project, and an all-around genius generally. By the time they had finished describing themselves, I was wondering why their names aren't household words, like Einstein or Newton. They didn't perform badly in the audition phase, so I have to wonder whether they set expectations too high during the interview phase. There is absolutely no way they lived up to their respective self-portraits. Frankly, I'd be surprised if anyone could have.

I wonder whether this is a difference between the conventional way of interviewing and the more empirical approach that is becoming more and more commonplace in agile software development circles. People used to have to sell themselves to employers strictly on the basis of words — both written and spoken. Nowadays, the words can backfire unless the candidate can confirm their claims when they sit down to write code. Given the extreme degree of exaggeration typically found in résumés, it's unlikely many individuals can live up to their own sales pitch.

These two may well have been selected had they sold themselves as reasonably competent developers with a balance between confidence and humility who enjoyed a collaborative working style and wanted to work with a high-performing team where they could share knowledge and learn from their peers while delivering value to their customers. They didn't.

Maybe next time.


Posted by Dave Nicolette at 1:35 PM EDT
Post Comment | View Comments (5) | Permalink

Wednesday, 23 September 2009 - 9:26 PM EDT

Name: "anonymous"

Thursday, 24 September 2009 - 12:48 PM EDT

Name: "Brad Rasmussen"

Dave,

Good post.  The last paragraph really does a nice job of summarizing key traits that I wish was more prevalent.  Good thoughts.

Thursday, 24 September 2009 - 5:38 PM EDT

Name: "Alex"
Home Page: http://alexhamer.ca

An excellent example of the importance of managing expectations.  I've been reading more and more about the idea of 'auditioning' for a job (although I haven't had occasion to try it out yet) -- I think this could work not just with developers but most roles.  Perhaps if this form of interview becomes more pervasive (kind of like behavioural questions did a few years ago) people will get better at being more honest and setting more reasonable expectations.

Monday, 22 February 2010 - 11:36 AM EST

Name: "Sergio Bogazzi"
Home Page: http://techdoertimes.com

Thanks for the post Dave and interesting take.  A question I have after reading this is whether a candidate can sell his or her full competence in the audition phase alone.   The audition phase used here is essentially testing the programming and problem solving skills of these two candidates.  Not a bad approach when hiring a specialist for a short term assignment.   I just wonder if they oversold themselves or perhaps the audition phase simply fell short of verifying their competence.

Monday, 22 February 2010 - 11:38 AM EST

Name: "Dave Nicolette"
Home Page: http://www.davenicolette.net/agile

Sergio,

The context is a technical interview for a hands-on coding job. 

In the particular case I described, the audition phase was appropriate to the job and the candidates did indeed oversell themselves. 

Cheers,

Dave

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